Privacy Policy

Effective date: 15 September 2019                                                   

Last updated: 15 September 2019


This Privacy Policy Notice (“Notice”) sets out the basis which Premium Detailing Pte Ltd (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”) of Singapore. This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.



  1.  As used in this Notice:

“customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and “personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

  1.  Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name and identification information such as your address, email address or telephone number,  gender, date of birth, marital status, photographs and other audio-visual information.

  1.  Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).



  1.  We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

  1.  We may collect and use your personal data for any or all of the following purposes:

(a) performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;

(b) verifying your identity;

(c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;

(d) managing your relationship with us;

(e) processing payment or credit transactions;

(f) sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;

(g) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

(h) any other purposes for which you have provided the information;

(i) transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and

(j) any other incidental business purposes related to or in connection with the above.

  1.  We may disclose your personal data:

(a) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods or services requested by you; or

(b) to third party service providers, agents and other organisations we have engaged to perform any of the functions listed in clause 5 above for us.

  1.  The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).



  1.  The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

  1.  Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.

  1.  Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 8 above.

  1.  Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.



  1.  If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

  1.  Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

  1.  We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).



  1.  To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.

  1.  You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.



  1.  We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.



  1.  We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

  1.  We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.



  1.  We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will take reasonable steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.



  1.  You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request:

Adrian HO – info@premiumdetailing.biz



  1.  This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

  1.  We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.


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What Others Are Saying

  • positive review  My car had some water marks. Arranged for a maintenance polish and my car is super shiny again. The team were very polite and the job was done professionally.

    Henry Cheng Avatar Henry Cheng
    December 19, 2021

    positive review  looking forward to come back in 6 mths for continuous maintenance of my car interior n exterior condition. thank you Nicholas n partner!

    Ibrahim Aman Avatar Ibrahim Aman
    December 15, 2021

    positive review  Fast & superb service team! Enquire about pricing & slot to do my ceramic coating for my XV, the customer svc team booked a slot for me. Changed my mind to push forward the slot & the team responded swiftly. The coating was superbly done. My car has a few water marks which cannot seem to go off even after my previous groomer tried but this team successfully removed it and my car is super shiny now! Strongly recommend them!

    Jenne Foo Avatar Jenne Foo
    December 3, 2021
  • positive review  very professional , quality of the work done is superb

    萧伟全 Avatar 萧伟全
    November 28, 2021

    positive review  professional and dedicated staff. A very well done job.

    Patrick Goh Avatar Patrick Goh
    November 17, 2021

    positive review  Excellent Results and more affordable. Dedicated staff.

    Christanto Suryadarma Avatar Christanto Suryadarma
    November 6, 2021
  • positive review  Excellent and trusted service from the team. Car is clean, looks new after the coating service.

    Howe Heng Kwek Avatar Howe Heng Kwek
    October 26, 2021

    positive review  Very good job. Mirror like shine. Will make another appointment for my other cars. Thank you

    Mohd Yusoff Avatar Mohd Yusoff
    September 28, 2021

    positive review  Very good service and professional they even managed to see the scratches and inform us about it Whole process was fast and fuss free The vehicle looked like it had a Korean facial done Thank you so much

    Janelle Que Avatar Janelle Que
    September 5, 2021
  • positive review  Just had my car done up by them. Very professional services from Ivan. The car is super clean and shiny on the exterior and interior.

    Hylien Mikka Avatar Hylien Mikka
    June 9, 2021

    positive review  Ivan came and recce the MCP for a suitable place for him to do his magic. He was very professional with his work and advices. Having a decade of experience, your car will be in good hands. Highly recommended

    Muhd Farhan Zainal Avatar Muhd Farhan Zainal
    May 31, 2021

    positive review  Ivan was prompt and helpful. A very professional job done at the convenience of my residence. The sharing of advice on maintenance of the coat also gave me much confidence after the job was done. 👍🏽

    James Sim Avatar James Sim
    May 28, 2021
  • positive review  Good job done! Personnel are friendly and willing to share their honest advice and recommendations. Price is reasonable and workmanship excellent!

    Sean Seah Avatar Sean Seah
    May 25, 2021

    positive review  Prompt in responding to my queries on WhatsApp. Ivan was professional and efficient in doing up my car even though it was in an open air car park. Fuss free. Pleased with both exterior and interior works. Looking forward to the maintenance package to keep up with the glossy exterior 🤩

    Serene Tee Avatar Serene Tee
    May 25, 2021

    positive review  I like the convenience of getting my car coated at my residence carpark. Service was good and met my expectation.

    Rique Song Avatar Rique Song
    May 20, 2021
  • positive review  Overall the job was good. But the car has some rough patches which refused to go away despite the ceramic coating. Was told by your polisher that the roughness was due to some earlier paint job on my car in which the painter did not cover the rest of the car. He recommends that I send the car for some touch up job at your place so that the rough portions can be grinded with sandpaper and resprayed. He said the cost would be minimal. Will see how it goes when I have the time to do it.

    Nasri Haron Avatar Nasri Haron
    May 14, 2021

    positive review  Very convenient when the person can come to our carpark to do the ceramic coating. I’m satisfied with the service & my car look shining until someone notice it by asking what had I done to my car. Great job👍

    Zaileha Bte Ahmad Avatar Zaileha Bte Ahmad
    May 11, 2021

    positive review  Friendly and swift response to our questions and enquiries. Accomodate to all our needs and requirements. A job well done in the ceramic coating and very satisfied with the end results.Car looks awesome and shiny! Highly recommended!

    Umi Ong Avatar Umi Ong
    May 3, 2021
  • positive review  Swift, responsive in my queries as a first time user for any coating and no frills in making an appointment for my new white car. With titanium coating done, the white car looks clean constantly, especially when my home’s an open carpark. Ivan did a good job, patient and polite to my further questions and request. He is also knowledgeable and helpful when I asked about future maintenance. Thank you.

    Cindy Koh Avatar Cindy Koh
    April 8, 2021

    positive review  Brilliant work by Ivan, very detailed and knowledgeable in the products! Definitely worth every penny.

    李俊毅 Avatar 李俊毅
    March 27, 2021

    positive review  Ivan did an awesome job in ceramic coating to our car! He explained after service in details. Good job and we're very satisfied with the result! Definitely recommended 🙂

    Muhammad Azri Avatar Muhammad Azri
    March 25, 2021
  • positive review  Good quality and detailed ceramic coating. Great service and timely service. Will do again !Highly recommended.

    Sunil Shamdasani Avatar Sunil Shamdasani
    March 19, 2021

    positive review  Wonderful job!!! My car is never this shiny for a long while. Highly recommended!

    Peterson Tan Avatar Peterson Tan
    March 12, 2021

    positive review  well done great job guys.. I am satisfied with the results

    Avtar Singh Bhullar Avatar Avtar Singh Bhullar
    March 10, 2021
  • positive review  Job well done👏👏 I'm very impressed. Highly recommended polishing company

    Vani Meya Avatar Vani Meya
    March 9, 2021

    positive review  Ivan was very professional in his job. Very well experience n definitely knows his job well. Patient n polite. Will encourage my friends to try his services. 🙏🙏🙏

    Vijayan Roy Avatar Vijayan Roy
    March 9, 2021

    positive review  Ivan did a great job on the ceramic coating on my Mazda 6. Nooks and crannies all cleaned up and engine looking new after extra detailing there.

    Paul Cheong Avatar Paul Cheong
    March 3, 2021
  • positive review  Great job done by Ivan, real professional who treated the car like his own, meticulous

    Heng Heng Choo Avatar Heng Heng Choo
    February 28, 2021

    positive review  Thanks Ivan! Very professional and good attitude. He never rush through his job and making sure the coating was done thoroughly. Very convenient service as I don't need to drive to any workshop to get the coating done!

    Andrew Ng Avatar Andrew Ng
    February 25, 2021

    positive review  Thank you Ivan for job done today. My car is very clean and very shiny now!

    Raymond Goh Avatar Raymond Goh
    February 24, 2021

car armour workshop

8 Kaki Bukit Ave 4 #04-40 Singapore 415875

Note: come in from Gate 2 and go up the ramp to the next level

Opening Hours

Monday - Sunday | 09.00 - 20.00

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